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Legal

Privacy Policy

This policy describes how we handle personal and engagement data. It applies to this website and, alongside the relevant engagement contract, to our services.

Who we are

X-Generation Cyber Labs ("X-Gen", "we", "us") provides offensive, defensive, and compliance cybersecurity services. This policy explains how we handle personal data collected through this website and during client engagements.

For any privacy question, contact us at [email protected] or the postal address at the end of this policy.

Information we collect

Website: information you submit through our contact and newsletter forms — name, work email, company, and the details of your enquiry. We also collect basic technical data such as browser type and pages viewed.

Engagements: to deliver services we may process technical data about your systems and, where in scope, limited personal data. This is governed by the engagement contract and any separate non-disclosure agreement, which take precedence over this website policy.

How we use information

We use the information you provide to respond to enquiries, scope and deliver services, send the communications you request, and meet legal and contractual obligations. We do not sell personal data.

Engagement data & confidentiality

Findings, reports, and any data accessed during an assessment are treated as strictly confidential. Access is limited to the personnel delivering the engagement, held in access-controlled environments, and handled under NDA where one is in place.

Data retention

We retain personal and engagement data only as long as necessary for the purposes above or as required by law, after which it is securely deleted.

Sharing & processors

We may share limited data with service providers who help us operate (for example, email or CRM providers), under contracts that require appropriate safeguards. We do not otherwise disclose your data except where required by law.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these, contact us using the details below.

Contact

Email [email protected] · Phone +91 97459 73941 · No 4/461, 2nd Floor, Suite #951, Valamkottil Towers, Judgemukku, Kakkanad, Kochi, Ernakulam, Kerala – 682 021, India.

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